Property requests and accounts
SandSift collects your first and last name, email, phone, service address and property details to review requests, contact you and manage your optional account. A request is nonbinding and does not book or charge for a service.
Property photographs
Photos are available to signed-in service administrators. They are not published in a gallery or sent to the chatbot provider. Uploaded images are converted to JPEG and metadata is removed. Avoid people, access codes and sensitive documents.
Chat and live help
Messages are stored so an advisor can read the conversation and follow up. AI questions are sent to the configured model provider together with relevant approved service information. Human replies and property uploads are not automatically forwarded to that provider. An advisor’s name, role and uploaded profile photo are public in the chat.
Newsletter choice
Newsletter permission is separate and optional. We record the choice and ask you to confirm by email before adding you to the marketing export. Unsubscribing from news does not stop contact about a property request.
Storage and account access
Account passwords are stored as salted password hashes. Session cookies support sign-in, and this browser session stores a private chat token to reopen its conversation. Records remain stored until removed by the team; this version has no automatic retention deletion. Contact Lawrence to request correction or deletion or to get account help.